When I tried to open MailPoet in the WordPress Admin Dashboard, it was not showing anything.

When I looked at the browser console, I saw the following errors:

⚠ Loading failed for the <script> with source “https://www.painelwp.com.br/wp-content/plugins/mailpoet/assets/dist/js/runtime.js?ver=5.10.1”. admin.php:2234:133
⚠ Loading failed for the <script> with source “https://www.painelwp.com.br/wp-content/plugins/mailpoet/assets/dist/js/vendor.js?ver=5.10.1”. admin.php:2235:131
⚠ Loading failed for the <script> with source “https://www.painelwp.com.br/wp-content/plugins/mailpoet/assets/dist/js/commons.js?ver=5.10.1”. admin.php:2236:139
⚠ Loading failed for the <script> with source “https://www.painelwp.com.br/wp-content/plugins/mailpoet/assets/dist/js/mailpoet.js?ver=5.10.1”. admin.php:2237:135
JavaScript

Initially I thought this was an incompatibility with Firefox. When I visited the website and saw that the subscription form was not loading, and I also opened the browser console and saw that Google Tag Manager wasn’t also loading.

⚠ Loading failed for the <script> with source “https://www.googletagmanager.com/gtag/js?id=GT-MBNLHFP”. www.painelwp.com.br:300:98
⚠ Loading failed for the <script> with source “https://www.painelwp.com.br/wp-content/plugins/mailpoet/assets/dist/js/public.js?ver=5.10.1”. www.painelwp.com.br:2492:162
JavaScript

I got the insight that the problem could be a kind of Tracking Protection. So I clicked on AdBlocker Ultimate extension and saw that it was blocking some script and after disabling it for that site the problem was solved!

The solution was so unexpected that I had to share it.

Clarification on the use of Artificial Intelligence in this content

  • AI used for: text correction;
  • Model: ChatGPT 4o-mini;
  • Result reviewed by a human: Yes.


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